Who we are
Our website address is: [wanghoi.com]
Company name: [wanghoi]
Contact email: [info@wanghoi.com]
We specialize in automotive lighting products including but not limited to LED headlights, tail lights, fog lights, work lights, and off-road lighting accessories.
What personal data we collect and why
2.1 Contact forms & inquiry forms
When you fill out our contact or quote request form, we collect:
- Name
- Email address
- Phone number (optional)
- Company name (optional)
- Message content
- Vehicle model or product details you are interested in
We use this information to respond to your inquiries, provide quotes, and send product information.
2.2 Comments (if enabled)
If you leave comments on our site, we collect the data shown in the comments form, your IP address, and browser user agent string to help spam detection.
An anonymized hash of your email may be provided to the Gravatar service. After approval of your comment, your profile picture is visible to the public.
2.3 Account registration (if applicable)
If you register an account, we store your username, email address, and password (encrypted). You may also save shipping/billing addresses for faster checkout.
2.4 Orders & payments (if you sell online)
For order processing, we collect:
- Billing/shipping address
- Phone number
- Payment information (processed by third-party payment gateways – we do not store full credit card details)
- Order history
2.5 Cookies
We use cookies to:
- Remember your cart and login status (if e-commerce enabled)
- Save your name/email in comment forms for convenience (1 year)
- Analyze site traffic via Google Analytics or similar tools
You can disable cookies in your browser settings, but some site features may not work properly.
2.6 Embedded content from other websites
Articles or product pages on this site may include embedded content (e.g., YouTube videos of our products). Embedded content behaves as if you visited the other website, which may collect your data.
Media
If you upload images to the website (e.g., product reviews or support tickets), please avoid uploading images with embedded location data (EXIF GPS). Other visitors could download and extract any location data from images on the site.
Who we share your data with
We do not sell your personal data. We may share data with:
- Email service providers (to send order confirmations or replies to inquiries)
- Payment processors (e.g., PayPal, Stripe, 2Checkout) – for online payments
- Logistics/shipping partners (e.g., FedEx, DHL, UPS) – to fulfill orders
- Analytics providers (e.g., Google Analytics) – to improve our website
- Spam detection services (e.g., Akismet)
- Legal authorities – if required by law
All third parties are required to protect your data and use it only for the services they provide to us.
How long we retain your data
Inquiry form data: Retained for [e.g., 2 years] for customer service purposes.
Comments: Retained indefinitely (including metadata) to recognize and approve follow-ups automatically.
Registered user data: Stored as long as your account is active. You may request deletion.
Order data: Retained for [e.g., 7 years] for tax/legal purposes (if applicable).
What rights you have over your data
If you have an account or have left inquiries/comments, you can request:
- An exported file of the personal data we hold about you
- Deletion of your personal data (except data we are required to keep for administrative, legal, or security reasons)
To exercise these rights, contact us at [info@wanghoi.com] .
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
If you are located outside [China] , your data may be transferred to and processed in countries where our servers or third-party services are located (e.g., USA, EU). We ensure appropriate safeguards (e.g., standard contractual clauses) are in place.
How we protect your data
We use:
- SSL encryption (HTTPS) for all data transmission
- Regular security updates and backups
- Restricted access to personal data within our company
- Firewalls and malware scanning (if applicable)
However, no method of transmission over the Internet is 100% secure.
Children’s privacy
Our website is not intended for individuals under 16 years of age. We do not knowingly collect data from children.
Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review it periodically.
Contact us
For any privacy-related questions or to request data access/deletion, please contact:
Email: [info@wanghoi.com]
Phone (optional): [+86 18344303253]
Mailing address (optional): [Room 4b001-002, No.155 Hengfu Road, Yuexiu District, Guangzhou City, Guangdong Province, China]
